Terms and Conditions for Vitalis Studios

Effective Date: 28th September 2025

Welcome to Vitalis Studio. By booking, attending, or participating in any of our classes, services, or events, you agree to the following Terms and Conditions.

Please read them carefully before making any purchase or booking.

1. General

1.1. Vitalis Studio (“we,” “us,” “our”) provides fitness, wellness, and related services through our studio and online platforms.
1.2. All bookings and payments are processed securely through our booking partner, Momence.
1.3. By creating an account or making a booking, you confirm that you have read, understood, and accepted these Terms and Conditions and our Privacy Policy.

2. Bookings and Payments

2.1. All bookings must be made via our official booking system on Momence.
2.2. Full payment is required at the time of booking to secure your place.
2.3. All bookings are non-refundable.
2.4. Block bookings, passes, or class packs must be used within 3 months of purchase and cannot be extended, transferred, or paused for any reason.
2.5. Prices are subject to change at any time. Any changes will not affect bookings already confirmed.

3. Cancellations and Rescheduling

3.1. You may reschedule or cancel a class no later than 24 hours before the scheduled start time.
3.2. Cancellations made with less than 24 hours’ notice will be charged in full, and no credit or reschedule will be issued.
3.3. No-shows will be treated as a late cancellation.
3.4. In the unlikely event that we need to cancel or reschedule a class, you will be offered an alternative class or credit.

4. Health and Safety

4.1. By participating in any class or activity, you confirm that you are in good physical condition and capable of participating safely.
4.2. You are responsible for informing your instructor of any relevant medical conditions, injuries, or concerns prior to the session.
4.3. Vitalis Studio is not liable for any injury, loss, or damage sustained during or after participation, except where caused by our negligence.

5. Conduct and Studio Etiquette

5.1. Please arrive on time. Late arrivals may not be permitted once a class has started.
5.2. Respect fellow participants and instructors at all times.
5.3. We reserve the right to refuse service or cancel a booking if behavior is deemed inappropriate, unsafe, or disruptive.

6. Intellectual Property

6.1. All content on our website, social media, and materials provided in classes are the property of Vitalis Studio and may not be reproduced without written permission.
6.2. Unauthorized use of our brand, logo, or materials is strictly prohibited.

7. Liability

7.1. To the fullest extent permitted by law, Vitalis Studio shall not be held liable for any indirect, incidental, or consequential damages.
7.2. You agree to participate entirely at your own risk and release Vitalis Studio, its instructors, and staff from all liability.

8. Data Protection

8.1. We collect and process personal data in accordance with our Privacy Policy.
8.2. By booking or using our services, you consent to such processing and warrant that all data you provide is accurate.

9. Governing Law

9.1. These Terms and Conditions are governed by and construed in accordance with the laws of [insert country, e.g., England and Wales].
9.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of [insert location].

Vitalis Studios
Email: info@vitalis-studios.com